What this site is
FiberPlans reads broadband contracts and writes down the parts that decide the bill. Not the headline speed on the advert, not the bundle discount that expires, but the clauses that set what you pay in month thirteen and what it costs to leave in month fifteen.
The site exists because the information that matters is almost never in one place. Speed tiers live on a sales page, fee schedules live in a PDF, coverage is answered per address, and the renewal price sits four screens down in the terms. Putting those four things side by side takes an afternoon per provider. We do that work once and publish the result.
Who writes it
Helen Black-Pace spent eleven years on the operations side of fixed-line provisioning, which means she has seen how a contract behaves after it is signed rather than how it reads in a showroom. She writes every guide on this site and takes responsibility for the numbers in them.
There is no newsroom and no sponsored desk. When a guide says a fee exists, it exists in a document you can check yourself, and the document is named in the text.
How a plan gets examined
Five passes, in this order:
- The published terms, read start to finish, including the annexes most providers hide behind a second link.
- The fee schedule, written out as a table so equipment, activation and early exit sit next to the monthly price.
- The renewal rate, modelled across the full term rather than the promotional window.
- Coverage, checked against address-level availability rather than a postcode headline.
- The exit, priced as a separate scenario: what leaving early actually costs once equipment returns and notice periods are counted.
Where a provider changes its terms, the guide carries the date of the version that was read. Older figures are removed rather than left to rot, because a stale fee table is worse than no fee table.
What we deliberately do not do
We do not rank providers by how much they pay for a referral, and we do not accept payment for a favourable reading of a contract. Some outbound links may carry a referral parameter; the presence or absence of one never changes what a guide says, and where a link is commercial the text says so in the sentence around it.
We also do not sell tariff recommendations. If a plan is bad value, the guide says it is bad value, even when the provider is the only one on that street.
Corrections
Contracts are long, providers are numerous and terms change without announcement. If you find a figure that no longer matches the document you are holding, write to the address on the contact page with the provider, the plan name and the clause you are looking at. Corrections are made in the guide itself, with the date of the change, and the person who sent it is credited unless they ask not to be.