Two houses on the same road order the same package from the same provider and receive different speeds. One is connected by a fiber cable that terminates inside…
A network announces that fiber is coming to a town. A household registers interest, receives a confirmation email, and waits. Eighteen months later a neighbour mentions that the…
A household checks availability, enters a postcode, and is told that fiber is available at speeds up to a gigabit. They order, wait three weeks, and receive a…
A flat is advertised as fiber-ready, the building has a fiber connection in the basement, and the resident orders a gigabit. The line is installed, the router lights…
A farmhouse four kilometres from the exchange gets eight megabits down and half a megabit up, on a line that has been the only option for a decade.…
A family moves into a house that was completed three weeks earlier. Every utility is connected except one: the broadband, which cannot be ordered because the address does…
Two houses, four metres apart, one street. Number fourteen orders a gigabit and gets an install date. Number sixteen enters the same postcode, receives a message about availability…