Speeds and reliability
Upload Speed: The Half of the Line Nobody Quotes
A household moves to a new place, orders the fastest plan on the street, and discovers in the first week that video calls drop whenever somebody opens a…
A household moves to a new place, orders the fastest plan on the street, and discovers in the first week that video calls drop whenever somebody opens a…
A household upgrades from a hundred megabits to a thousand, and the laptop in the back bedroom goes from ninety to ninety-five. The line changed by a factor…
The phrase appears in the plan name, in the small print and in the answer a support agent gives when a household complains: the service is advertised as…
The call starts well. Then one participant's face freezes for two seconds, the audio continues without them, and the meeting carries on around a gap. The household's speed…
A household calls support, reports a speed of forty megabits on a five hundred megabit plan, and is asked to run a test. The test is run on…
The plan says one gigabit. The first test, run on a Tuesday afternoon with the laptop next to the router, reads nine hundred and forty. The second test,…
Two plans sit side by side on a comparison page. The first offers a thousand megabits down and fifty up. The second offers three hundred down and three…